Terms and Conditions

Welcome to clean mercy ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our Shopify store and any related services. By accessing or purchasing from our store, you agree to comply with these Terms. If you do not agree, please do not use our store.

1. General Terms

  • Our store operates on Shopify Inc., which provides the e-commerce platform.

  • You must be at least the legal age of majority in your jurisdiction to use our store.

  • Products are for personal, non-commercial use unless otherwise agreed.

  • We reserve the right to refuse service, modify, or discontinue products at any time.

2. Order Acceptance & Payment

  • All orders are subject to product availability and acceptance.

  • We may cancel orders for reasons including pricing errors, fraud, or policy violations.

  • Accepted payment methods include [list payment methods].

  • Prices are in [currency] and subject to change without notice.

3. Shipping & Delivery

  • Shipping costs and delivery times vary based on location and carrier.

  • Risk of loss transfers to you upon delivery.

  • Delays due to unforeseen circumstances (e.g., weather, customs) are not our responsibility.

4. Returns & Refunds

  • Returns must be requested within [X] days of delivery.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds will be issued to the original payment method, excluding shipping costs (unless faulty).

  • Sale items or customized products may be final sale (if applicable).

5. Intellectual Property

  • All content (logos, text, images) is owned by us or licensed for use.

  • Unauthorized use, reproduction, or distribution is prohibited.

6. Privacy Policy

  • Your personal data is handled according to our Privacy Policy (link).

7. Limitation of Liability

  • We are not liable for indirect, incidental, or consequential damages arising from product use.

  • Maximum liability is limited to the purchase price of the product(s).

8. Governing Law

  • These Terms are governed by the laws of [Your Country/State].

9. Changes to Terms

  • We may update these Terms at any time. Continued use constitutes acceptance.

10. Contact Us

For questions, contact:
clean mercy
info@cleanmercy.store